When there is a communication issue, the CIU will display SYn/ no_ACR. · LCD backlights to increase readability in low light conditions (optional) · Scrolling display configurable for instant information enquiry. Before Hexing started its work, the municipality was also going remove the old metering equipment and “offer extra cables for meters to customer houses if it is required”. DESCO D=Dhaka E=Electric S=Supply Co=Company & limited www. It provide maximum flexibility as follows: Easy to register the existing and new developed vending. Hexing has a long and valuable history in prepayment metering industry, newly changed to smart prepayment platform with full support of advanced STS functions switchable to/from Dimensions [w x h x d]: 122 x 170 x 56mm. 838. Steps. Mar 27, 2024 · Step 1: Identify the Tamper Condition. Last charging amount: 817. Large memory space and faster Processor. Single Phase Keypad Meter (HXE110-KP) Three Phase Keypad Meter (HXE310-KP) DIN— Rail Split Prepayment Meter (HXP100DIP) R 199. Accuracy class of 0. tshwaneprepaid. The meter number is printed on the meter and on your customer card, which you use to buy credit. Choose your type of product or brand, and find your closest stockist by contacting our Call Centre. 1 meter block schematic diagram Input: Themaininputstothemeterare: PhaselineL,neutrallineN,currentI1(mainloop),neutrallineI2(secondaryloop) Forthepowersupplytothemeter Oct 19, 2023 · Kenya Power and Lighting Company (KPLC) notified consumers of technical problems with the prepaid system on Thursday; The monopoly electricity distributor said it was working on restoring normalcy within the shortest time possible; KPLC's statement came after Kenyans raised concerns on social media over the inability to purchase tokens email info@desco. If after entering the shortcodes and your meter number or available meter credit is not shown, please follow the how to pair the CIU-PC1 prepaid meter with the customer user interface . The HXE115-KP is a single phase integrated meter with keypad. Manufacture sure that you are entering the correct token numbers and that they correspond to your meter’s unique identifier. Confirm the Recharge Code: After entering the recharge code, press the confirmation button on the keypad to validate the code. Hexing Electrical SA reviews, customer feedback & support. Should show "connect" then the current date. , Ltd. Theses meters have excellent anti-tamper The Amanzi Prepaid Water Meter is supplied with an additional analog water meter, shut off valve, IP 68 rating and plastic enclosure. CIU is connected to a Voltage Regulator (VR). It’s possible that a simple mistake in entering the token could be the cause of the issue. Multiple communication. Dec 7, 2019 · If it is and the prepaid meter trips i think to move the lights and some plugs to the back up (essential loads) output will not solve the tripping problem. Kindly ensure the meter is plugged into a power source. Dec 29, 2018 · Hexing has implemented several smart prepayment projects in different countries. Doing so will expose circuits and components and can lead to injuries, fire or damage to the meter. 3. Hexing is proud of its STS smart prepaid meters supporting wide range of residential and even C&I customers as the first certified Chinese company in STS association. We are under new management and rest-assured we will be in constant communication with our clients in future. Nov 19, 2021 · Hexing HXE115-KP electricity prepaid meters are single-phase domestic units with tamper state detection, designed for reliability, accuracy and ease of use. Here is a list of all the serial of shortcodes for customers to get meter information and make relevant operations through the keypad. 8. Check if the circuit breakers linked to your meter have tripped and reset them if necessary. cn [2013. za was founded to provide the consumer with easy access to prepaid electricity. User Manual HHU Software For Prepaid Keypad Meters Hexing Electrical Co. Once completed, take a clear photo and send the completed registration form back to Recharger via WhatsApp, Fax or E-mail. the meter does not receive information sent by CIU because the later was not paired to the meter. prepaymentmeter@gmail. Display remaining allocation available to the consumer. Prepaid electricity meter reset codes for solving power outage problems. 3 Principle of Operation HXE12-KP comprises of following components: ¾ Energy measuring unit: voltage sampling, current sampling, measuring integrated circuit; ¾ Data processing unit: MCU, memory; ¾ Power supply unit: AC power supply, battery; ¾ Input/output unit: LCD display, PLC/GPRS communication This document provides instructions for installing and using Hexing ciu ev500 user manual software. Dec 14, 2023 · Tripped Circuit Breakers: Sometimes, the problem lies not within the meter but with your home's electrical system. Dial #100, then enter or press # SHENZEN Meter Box. : info@chintmetereastafrica. If you fail to load, contact UMEME through any of their contact channels. The operation people could execute switching off the voltage before step (3) and switching on the voltage after step (3). Meter number check: 804. HXCG3A-P measuring instruments pdf manual download. Fig. Apr 13, 2021 · The meter box contains the specific codes. Since 1992 Hexing Group always has been moving on the edge of technology to deliver state of the art products and Hexing 115KP Single Phase Prepaid Electricity Meter. Few possible reasons: 1. Jan 31, 2022 · You might have a problem recharging your prepaid meter due to a faulty connection between the customer interface unit(CIU) and the prepaid electricity meter. Your kilowatt hour available displays on the meter If you have a Hexing prepaid meter, you may query your account at any time to monitor your usage, using the following codes: 800 01 - Available meter credit. TOKEN code of your 10th last recharge. If you are still looking for assistance, please don't hesitate to reach out to us. If you are using an Amanzi Prepaid Water Meter May 31, 2024 · IF YOU DON’T RECEIVE YOUR KCT for Ikeja Electric Meter Upgrade, try this; Option 1: USSD Retrieval. On Conlog meters, type in the following code: 5649 3153 7254 5031 3471 For ALL other meter types, type in the following code: 0000 0000 0001 5099 7584 The above codes trip and reset the meter a couple of seconds later and the contactor will then energize. This comes with two tokens. Control and manage your water bill whilst giving tenants an easy way to top up online or via any Easy Pay Outlet. Meter working voltage must less than 130% nominal voltage (130%Un), load current must be lesser than 120% maximum current (120% Imax). Ratings : 230VAC, 50 Hz, 5-80A, 40mA Uc2, 2W / 10VA. Eastern Meter Manual f. With many safe and easy ways to pay, including Cash-on-Delivery and Credit Card, it’s never been easier to shop the Recharger range. Tel: 087 55 111 55. The HXE310-KP three phase prepayment meter with keypad is developed based on the previous generation of Hexing prepayment meters to meet the requirements of market. 5. 7. All Hexing Meter codes follow a mandatory Q+ code format. www. Property Type. 2s . 0 2013. Check if the Water Tap icon is displayed on the CIU. Add to basket. Step 2: Select option 2 for Token Retrieval. 00. The transaction includes: Transfer of credit to meter Transfer of management Token to meter Low-credit Alarming Thru software, 3 levels of low credit thresholds can be defined and the meter can give visible (LED indicator) or audile (buzzer) alarming when the credit threshold is reached. · Balance display configurable. za. If there is no power, try resetting the circuit breaker or contacting an electrician to resolve any electrical issues. 51Kg. Hexing HXE115-KP is a high quality, low cost single phase prepaid meter. Never remove the meter cover or communication module cover while the meter is in operation. Grid Meter. Load profile . 11. This mature package can equip with various reliable downlink/uplink communication channels, maximizing visibility and controllability of smart edge. We suggest you try the codes to be sure. BOTH prepaid meters are supplied with a keypad that allows the user to replace batteries. are available. 3] HHU Software User Manual 2 / 34 Introduction Range of validity The present manual applies to the software specified on the title page. ( 2 customer reviews) R 540. Optical communication port (Optional) Apr 8, 2024 · Plot 8/10, Kampala Road, Uganda House, Western Wing, Floor 5 Phone. R 2 275. Check if power is getting to the device. See if this will help. 0 stanard, IEC standard and DLMS protocol, perfection design with plug-play module. com This user manual aims at guiding the personnel responsible for the meter design, testing, operation etc. Any signal suppression. Dial 804, then press enter or # CONLOG Meter Box. Implement various prepay with Smart Prepayment Meter. Hexing Prepaid Ultrasonic Water Meter – avoid being swamped with high water bills from tenants. HXE12 Split Prepayment Meter. AMI Ready. com Tel/Whatsapp : +880 17 1399 5000 Office : Unit K-11, Level-11, Police Plaza Concord, Plot# 02, Road#144, Gulshan Avenue Dhaka-1212 Workshop & Warehouse : Mirpur, Dhaka, Bangladesh Headquarter : 1418-35 Moganshan Road, Hangzhou, 310011, China You need to punch in your meter’s serial number on the meter keypad to pair the meter inside the house with the meter outside the house. The token is entered into the meter via the keypad. cn Hexing Electrical co. Cancel alarm: 812. If none of the above steps work, it's time to call in Feb 6, 2023 · TOKEN code of your 8th last recharge. About us. This will commission the meter. Troubleshooting. Also for: Hxp210, Hxec210, Ciu ev500, Ciu ev800. Notes: Those two prepaid meter codes maybe are the same. Step 2: Contact Customer Support. za Enter 877 on the keypad once the installation is completed. Dec 20, 2023 · On the other hand, prepaid meters can be complicated for first-time users. gov. 3. Four Quadrants Measurement. HXE 12 single phase electronic meters are designed for measurement of electric energy in residential and commercial customers for single phase two wire or single phase three wire networks. If displayed, you have credit and the meter is open. SHENZEN Meter: Press 65 and enter. Table of Contents. Jul 28, 2022 · Hexing CIU-EV-KP prepaid meter other codes are here: Total energy consumption: 800. The first step in resolving a tamper condition on a Hexing prepaid electricity meter is to identify the specific nature of the tamper. NB: In some instances, dialing 000# and 100# also work when trying to get your KPLC prepaid meter number. HEXING CIU EV500 User Manual (71 pages) User manual G3 Smart Metering system. Input: 5258 + 5th digit to 12th digit of your meter number and press enter. The meter has an Advanced Tamper Detection due to the internal battery. CIU EV-KP user manual Sep 22, 2020 · The Hexing Yaka Prepaid meter has an LCD display and keypad input which users will recharge using Tokens they buy. Version:V1. bd phone_in_talk 16120 Customer Login User Manual. 00 R 1,449. Eastern Meter Manual. There could be a few possible causes: Meter is not plugged into the wall. It features in high accuracy, low power consumption and reliable stability and superior anti-tampering functions. The meter will show CONNECTING and the token will successfully be loaded. It is designe Jan 1, 2024 · HEXING Meter: Dial 804 then enter or #. This manual is for single phase energy meter for active energy. In some cases, 000# and 100# also work when The function of the UIU (Remote Keypad) is to: Remotely display the meter reading as reflected by the WMD. Once you have obtained the 20 digit LCD Display. ”. A main advantage of the meters is that About Us. Followings are two samples among many others: In the Dominican Republic – Hexing implemented an intelligent cluster metering project with plug and play smart prepaid meters, smart meter box and Lora communication technology to ensure the success of this project. · 12-month billing data and more frozen data for inquiry. Its prepaid mode solves the problem of difficult collection of Yaka fees. 2S meters with standard 2G/3G/4G and Ethernet communication channels as well as various controlling I/O ports. Meter not dispensing water. The grid tied inverter is downstream of the prepaid meter and the occasional small amount of reverse feed (even if the inverter is set to zero export) is inevitable. The Hexing Single Phase Electricity Meter is an ideal choice for property owners. 6. Brand: HEXING | Category: Measuring Instruments | Size: 4. This trick is legal and educational. This 80A meter is used as an integrated meter and is STS compliant and SABS approved. 45 MB. WhatsApp Number: 081 791 8379 Email: info@recharger. This code is unique to your meter and is used to load electricity credits. Dec 15, 2022 · 837. Then change from the post payment mode to prepayment mode again. A new generation of single phase residential 80A prepaid meter according to Standard Transfer Specification (STS) standard and BS (British Standard). The Hexing Prepaid Water Meter boasts ultrasonic measurement. This 80A meter is used as an integrated meter and is STS compliant. List of Hexing Meter Codes. CONLOG Meter: Press #100 and enter or #. Step 1: Dial *7024# on your mobile device. It provides examples of how to read instantaneous values, write billing parameters, and HXE330 is smart three phase meter with keypad for commercial and residential application, which fulfill international STS and STS2. This meter operates on the JKNV Energy vending platform and integrates with EasyPay. Jun 4, 2024 · Provide them with your account details, meter number, and a brief explanation of the issue. Tower 05 Outer Circular Road (2nd Floor) Rajarbagh, Dhaka-1217, Bangladesh Phone : 9353958, Mob: 01711-625773 E-mail: eastern. A Prepaid electricity token is available within 2 to 5 minutes after you did a EFT. Interoperability . Provide various alarms for the consumer, such as leak and tamper. The good news is that you can resolve common prepaid electricity meter issues without the help of a technician. 10. Step 3: Input your meter number to retrieve the KCT. Change sockets if the current socket is faulty and try again. Input your meter number into the Yaka interface and press ENTER (red button). The manual describes the main functions of the software including reading meter data, writing parameters, and executing commands. Although we do not install the meters ourselves, we work with highly skilled and qualified contractors across South Africa to help you install your prepaid product easily. AMI Ready (The RS232 port of the meter is connected with an internal communication module) 5. Hexing, established in 1992, is a multi-national company offering variety of electrical equipment and relevant solu READ MORE. Hexing's IEC meters are categorized according to conventional, smart and prepaid meters that all seamlessly designed to cover current and future energy management' requirements. The Three Phase meter is a split PLC meter with keypad. Hexing prepaid meters are a popular choice for many households and businesses in South Africa. ACTARIS Meter: Press 100 and then enter or #. Pre-Paid Metering System Facebook Group Pre-Paid R 1,759. It is not suitable to replace battery in rainy time. Allow for prepayment Top up / Credit token entry. This prepaid electricity meter is easy to install and use, and allows for accurate energy metering and monitoring. Since 1992 Hexing Group always has been moving on the edge of technology to deliver state of the art products and solutions to Eastern Meter Manual. Jun 12, 2023 · Press #1# to see how much of your paid credit is still available even though the CIU is showing “FREE. Demand Monitoring. Categories: Hexing Meter, Prepaid Electricity Meters, Prepaid Meter. Hexing Electrical SA (Pty) Ltd (Hexing SA) is the Subsidiary of Hexing group which is one of the leading global market players in power industry focusing on smart metering and smart grid technologies. If the UIU is not communicating with the energy meter, you can pair it again by typing 1593570 and the 11 or 13 digit meter number, then press the enter key (red or blue). Then clear the event status. Follow Supplier Instructions: Your supplier will issue a 20 digit tamper reset code. User-replaceable batteries in the keypad allow for a much longer device life, and the manufacturer estimates a 10-year device battery Aug 26, 2020 · User Interface Unit. g. Key Features : 1. Check if the power socket is working by plugging in another device. thru Hexing's IEC meters are categorized according to conventional, smart and prepaid meters that all seamlessly designed to cover current and future energy management' requirements. HXE12R electronic meter is developed and manufactured by Hexing. Sep 18, 2020 · The new Hexing CIU EV500 that UMEME is rolling out is a prepaid keypad meter designed for the purposes of prepayment. 865. The main functions include measurement, display, communication, prepaid, relay control, keypad input, and anti-tampering, etc. TOKEN code of your 8th last recharge. See full list on electric. Display the WMD serial number. The meter assists in Managing a tenant's utility usage and eliminates disputes whilst offering a cost effective method of metering loads up to a maximum of 80A. The second method is using management token to modify the security key. Your wall socket is not operational or not working properly. It has grown to a successful platform Hexing Electrical Company Limited. The internal construction of the meter is not described here, as meter protected by manufacturer seal. Thanks for watching and please subsc Nov 16, 2021 · Weight: 0. TOKEN number of your 9th last recharge. 1. Make sure that the power supply to the meter is functioning properly. 1 Meter with terminal cover removed 4 Function 4. Table 2 — SINGLE PHASE SMART. Hexing grid metering is comprised of 2 multi-functional high accuracy 0. Linyang Meter Manual e. Rated 5. CIU is not working correctly. · Large digit LCD display, easy for reading. About Us. The frequency of the meter and CIU is different. for post-payment meters it do not contain such item. List of Hexing Yaka Meter Codes. Here is how to activate a token meter for the various brands: ACTARIS Meter Box. The Hexing Yaka Prepaid meter has an LCD display and keypad input which . ltd Hexing smart prepaid meterDESCO. Mar 31, 2021 · Method 1: First clear the meter credit. If you have a Hexing meter, before you begin, you must plug your CIU into an outlet inside your own house, even if you have no power. 5 Billing Data The user can select the starting and ending time of billing data or to read all the billing data. Jul 7, 2021 · This is only an educational video teaching you how to use the Hexing prepaid meter. ALSO READ: The new Hexing Yaka Prepaid Meter: All you need to know about these devices. Recharger - Hex Single Phase 80Amp Prepaid Electricity Meter. Email : bd@hxgroup. HXE130 is smart signle phase meter with keypad for commercial and residential application, which fulfil international STS and STS2. Prepaid System Operation Manual b. Anti-tamper . Hexing Single Phase Prepaid Meter Manual. After successful pairing, the display will show OK. Hexing is dedicated to work with utilities across the globe to deliver products, solutions and services to achieve susta READ MORE. User manual G3 Smart Metering system. Request a Tamper Reset Code: Explain that your meter is in tamper mode and request a tamper reset code to rectify the situation. 00 out of 5 based on 2 customer ratings. Once you key in the correct KPLC Prepaid Meter Code the digit meter number Enter 877 on the keypad once the installation is completed. Click here to download the PDF file. Note: Currently accessible on MTN, 9mobile, and GLO networks. Add to wishlist. The meters comply with the IEC 62052-11 & 62053-21 standard for accuracy class 1 or 2. R. This code is unique to your meter and is used to load electricity. Demand monitoring . cpm. 4. 1. The CIU (keypad) Shortcodes for the Hexing Prepaid Water Meter: 600: Total water consumption volume 601: Meter balance 602: Current date 603: Current time 604: Meter number 605: SGC number 606: Valve operation reason 607: Meter alarm status 609: Tariff index 610: Overdraft limits 611: Emergency overdraft 612: Cancel audible alarm 613: KRN 614: Total recharge water volume 615: Last recharge Hexing Electrical SA (Pty) Ltd. 5S and 0. com Tel/Whatsapp : +880 17 1399 5000 Office : Unit K-11, Level-11, Police Plaza Concord, Plot# 02, Road#144, Gulshan Avenue Dhaka-1212 Workshop & Warehouse : Mirpur, Dhaka, Bangladesh Headquarter : 1418-35 Moganshan Road, Hangzhou, 310011, China Smart three Phase Commercial & Industrial meter with Unique design CT or CT/PT connection, with High accuracy measurement and large memory storage, suitable for all indirect metering projects . Mar 5, 2020 · According to the service-level agreement, Dihlabeng municipality was going to provide storage, sign delivery notes, ensure security of the storage and pay for any losses. Dimensions [w x h x d]: 122 x 170 x 56mm. Apr 25, 2024 · Enter the Recharge Code: Using the keypad, enter the specific recharge code provided by your electricity provider. Press 005 or 008 on your keypad and press ENTER. E-17 E-lS Null (LED S LEI) k WAvath. For 01011 meters. 839. k WAvath. Mar 27, 2023 · Did someone tamper with your prepaid meter? Warn your neighbors, and watch out for fraud! In this video, we'll show you how to hex your prepaid meter to make It is easy to register your Recharger pre-paid sub-meter(s). 4. file_download. The way these prepaid meters work is quite simple. Its functions include energy measurement, data display, communication, prepayment, UMEME control, keypad input and inquiry, anti-tampering, etc. The HXE115-KP is a single-phase electricity meter with an integrated keypad. Key Features: 1. Factory: Z. 9. NEWS. 82 Roan Cres, Randjespark, Midrand, 1685, South Africa, , , How we combat fake reviews. Built with robust components and smart algorithms, this meter offers reliable and secure data, giving you peace of mind. Input: 1593570 + Meter Number + Enter HXE12R. Its major strengths are: Smart three phase Grid CT/PT Connected meter, Complies with IEC62053-22 standard and support DLMS COSEM open protocol, HXT300 is Genius device with high precision 0. HexView PC Software User Manual for Prepaid Meters 25 / 35 Prepaid NOTE: HexView for different types of meters may contains some special parameter items, e. This user manual is also for personnel from the electricity helpful company such as the meter engineers, and the technicians responsible for the meter installation, operation and maintenance from the electricity company as well. Implement various prepay with Meter User Manual-HXE12-KP 6 / 30 1. It is usually located on the front panel of the meter. 4 Mechanical Structure 4 Case. These two advanced measurement units provide wide range of load and network monitoring functions to accurately deliver energy demand and deep Easily and conveniently manage your tenant’s utility usage with the Recharger selection of sleek and compact prepaid electricity meters. Contact Us. The registration forms are included with each meter and you can use one form for multiple meters. It is recommended that a non-return valve 4. Understanding Hexing Prepaid Meters. Hexing Meter Manual c. Load the token and press ENTER. Then switch from prepayment mode to post –payment mode. Damaged Meter Components: Although rare, the meter's internal parts might be faulty. help@citiqprepaid. · Display of last 6 months active energy consumption. UL certified . Enter the recharge code: Using the keypad, enter the specific recharge code provided by your electricity provider. The date is being read from the meter and is a good indication that the PLC comms between the keypad and meter are working. 1 Block Schematic Diagram Fig. hxgroup. General. Inhe Meter Manual d. 2s class, it offers the highest level of metering system accuracy. 2. These meters operate on a pay-as-you-go system, allowing users to purchase electricity credits in advance and load them onto the meter using tokens or codes. Apr 5, 2007 · Press 009. com প্রি-পেইড মিটারিং সিস্টেম পরিদপ্তর প্রি-পেইড মিটারিং তথ্য এবং অপারেশন ম্যানুয়াল a. Prepaid/Postpaid switch . SGC number: 805. Download Specification Sheet. Jun 5, 2023 · The HXE330 Hexing is a three-phase prepaid meter used for measuring and managing electricity consumption in residential or commercial settings. If this is the View and Download HEXING HXCG3A-P user manual online. 0 stanadard, IEC stanard and DLMS protocol, perfection design with plug-play module. Hexing Three Phase PLC HXE310-P Electricity Meter. If you have any problems, challenges or do not receive your voucher/pin in 15 minutes, please contact us on 0791838766. This 100A meter is used as a split meter, is STS compliant and features extensive tamper protection. Nov 10, 2023 · Verify the tokens: Double-check the tokens you are entering into the meter. Here is the solution without having to contact the supply authority. A new generation of single phase residential 80A prepaid meter Hexing Single Phase HXE115-KP Electricity Meter. Press 65, then enter. It includes steps for installing the HHU drive and Windows Sync software. Check for loose connections (loose cables/screws). : +256 414 662 220 E-mail. This could include issues such as a broken seal, unauthorized access, or any form of interference with the meter. User manual for G3 Payment Management Support for prepaid and postpaid switching, the following features are supported in prepaid mode: ⚫ Measurement deduction ⚫ STS function ⚫ Short code query ⚫ Emergency overdraft ⚫ Friendly mode ⚫ Anti-hoarding function When the following events occur on the meter, the relay will automatically Hexing Electrical Company Limited. An emergency mode allows for emergency top up and recovery. Circuit breaker Control. User replaceable batteries in the keypad allow for a much Access the keypad: Locate the keypad on your Hexing prepaid meter. Check if your Meter is in normal mode. Dial 100 and then press enter or # HEXING Meter Box. Fax: 086 606 6381. co. These two advanced measurement units provide wide range of load and network monitoring functions to accurately deliver energy demand and deep Smart three Phase Commercial & Industrial meter with Unique design CT or CT/PT connection, with High accuracy measurement and large memory storage, suitable for all indirect metering projects . Learn prepaid electricity meter reset codes for fixing common meter problems here. ysvoointmxaiycxlccrv