Couldn t register your device intune mac


Couldn t register your device intune mac. Under Action, select Include Info Messages and Include Debug Messages: Oct 27, 2023 · The company portal app will approx take 89 MB of space on your MacBook. Set MacOS Device Name to Serial Number using Intune. You may try to follow steps in this article to check whether the issue can be resolved. Troubleshoot when an Intune profile fails to install on an iOS or iPadOS device. User impact: Admins couldn't register devices into Windows Autopilot through the Microsoft Intune and Microsoft 365 admin centers. Mar 28, 2021 · After all that, I was trying to test it with a Samsung LTE Android tablet (I didn't have a cellphone available at that time), everything went well (scanned barcode and installed required apps) until register device via Intune, then I gets this "We couldn't complete sign in" message as the following screenshots : Mar 16, 2023 · We're trying to whitelist say for example 10 mac devices that are only allowed to use O365 based on their device ID. Dec 21, 2022 · Upgrading to Android 13 and are unable to enroll your Samsung device into management? Read this post to learn more. I do notice the Event 1025 for AAD shows an "HTTP request status: 401", could be only a few Endpoint Uri affected. " If the user clicks on Register, it errors out. When I tap on postpone it, it will show the message "this device is not managed" in company portal app. Please try again later, or contact your company support". To accomplish that, sign in to the Intune Portal. May 17, 2023 · To review the macOS enrollment restrictions in Intune, use the following steps: Sign in to Intune admin center. The Company Portal begins syncing the device with Intune and Confirms your device status. Really wish I could just look in Service Health & Message Center for finding wider issues like this. 0 or later. If you found my answer helpful, please make it as best! Best Regards Jul 8, 2021 · 4. Mar 28, 2024 · You can use Intune to enroll and manage both user-owned (BYOD) and company-owned Apple Mac devices. Once you are in the macOS window, Click on the macOS enrollment and next click on Apple MDM Push Certificate. To avoid further complications for devices that aren't fully removed from Intune, see Cause 6 below. 4. Get started with these easy steps to enro Aug 7, 2023 · Applies to. . Add corporate account to this device has been done. Apr 7, 2023 · Once logged in, you can see Set Up Portal access asking more information to register the device, this is required for set up your device to access your email, devices, Wi-Fi, and apps for work, click Begin. Hope this helps. Feb 21, 2024 · Hide script notifications on devices: By default, script notifications are shown for each script that is run. undefined. Install the Microsoft Package Signing key. I am using the intune company portal app to register iOS devices. Select Enrollment device platform restrictions and switch to MacOS restrictions tab. After you enroll macOS devices in Intune, you can assign apps, compliance policies and much more. Find me on YouTube, where I have my channel on all things Affinity done on Apple devices. Remove Work Profile and enroll again. Entra ID sign ins will fail and the UW doesn’t actually get a failed sign in logged when this is the case. We have about 100 iphones that have been deployed to users over Jul 20, 2023 · Volume-Purchased Program Token (VPP) – This is used to synchronise volume purchase information with Intune and is needed to deploy software bought in Apple Business Manager. Close the install wizard. -own administrator account --> as in a global admin account in aad or what I mentioned in the first question. Feb 21, 2024 · Use shell scripts to extend device management capabilities in Intune, beyond what is supported by the macOS operating system. Automated Device Enrollment Token (DEP) – This is needed to allow automated device enrollment. Attached screenshots for reference. Unless the device has been moved to State 1 – desactivated as per the JPRO Conditional Access settings. Most companies I engage with do have the majority of devices running Windows, but there is always a certain amount of Then it switches to the Registering my Mac screen and pops up "Couldn't register your device" - "We're having trouble registering this device. Apr 25, 2024 · If you apply Conditional Access policies to the Teams service, all devices including Teams Phones, Teams displays, Teams panels, and Microsoft Teams Rooms on Android need to be enrolled into Intune and their settings need to comply with your organizational policies. Complete these steps first to enable enrollment in your Microsoft Intune tenant. When I lookup the device in InTune, it's not there at all Jul 3, 2023 · In our recent blog post, we provided valuable information on the Best way to Add Mac Devices to Apple Business Manager ABM or ASM and to Intune. Go to Devices > Device Enrollment > Enroll Devices. On the device, use Jamf Self Service to open the Company Portal app, and then register the device with Microsoft Entra ID. The 2 and 3 are both showing an exclamation point. Based on my test, if I use other user account to sign in company portal app, it will ask to enroll the device again. Then do the re-enroll. If there is anything update, feel free to let us know. Try to re-enroll the MacBook and see if it is successful. The same app will install the x64 version of the app on Intel Mac machines. To see installation details of your Wi-Fi profiles, use the Console/Device Logs: Connect the iOS/iPadOS device to Mac. If your TPM needs to be replaced, the device registration is broken. Feb 11, 2022 · This video looks at how to enroll your Mac device into Microsoft Intune. Th erefore, t his option is only recommended if you are not managing any Android Enterprise devices in your Intune tenant. Feb 20, 2023 · Go to the Company Portal website and sign in with your school or work account. Jul 3, 2023 · Make sure to have the required licenses to use Intune. Oct 4, 2023 · 1. Script frequency: Select how often the script is to be run. Here’s where you configure this in the console: Aug 21, 2017 · 2. Your administrator may have created a device restriction to block enrollment of MacOS. Locate your account connected to your AD account and click on Disconnect. We gave a brief overview of how Apple’s device management solutions have evolved over the years and their role in MDM. Step 3 – Install Microsoft Intune App. That’s the easiest way. May 30, 2023 · Go to Microsoft Intune Admin Center —> Tenant Administration —> Partner Compliance Management —> Select Jamf Device Compliance —> Go to Properties —> Check if the user that you are trying to enrol with intune is present in the AD Group mentioned in Included Groups. Note. Jan 26, 2023 · replied to ZennaVB. On the Enrollment Restrictions tab, select Block personally owned devices and click OK. However there were some mission critical devices that couldn't be wiped and we simply let them register to Intune or we used Apple configurator to inject in the Intune management profile. This approach is recommended if you are managing Android Enterprise work profile devices in the same Intune tenant as your Teams device. Using your iMac for graphics, design or music. 3 Likes Nov 22, 2023 · Tap (Organization) owns this device if you received your device from your organization. When trying to re-enroll a macOS device that had been previously enrolled in InTune, the devices tab just spins endlessly. Don't replace the APNs certificate. The device details will be visible, we can see: Device Name: MacBook Pro; Status: In compliance; Model Renew the APNs certificate, and then re-enroll the device. Sep 6, 2022 · The result is your resources are exhausted. Select More […] and then choose Check Status to sync your device. On the Home tab, click Configure Platforms > Android (3a) or iOS (3b) to open the Microsoft Intune Subscription Properties; 3a. For all Intune registered devices there are 3 different states a device can be in: State 0 – calculated; State 1 – desactivated; State 2 – unresponsive After performing all configuration and assigning licensing to users. I go ahead and click Next and then it tells me to Setup a work or school account. Hi Hanh, If you just enrolled Windows 10 to Intune not long ago, maybe the process needs some time to take effect, please wait for a while, then view if outcome is different. Step 2 – Download and Install Microsoft Edge for Linux. Re-enroll your device. Re-enroll the device in Azure. 6. 2. Select device platform restrictions and switch to MacOS restrictions tab. The company portal has been installed successfully. Select your encrypted device. Dec 5, 2023 · On iOS/iPadOS devices, the Company Portal app log doesn't include information about Wi-Fi profiles. Jul 10, 2023 · In this article, we will demonstrate how to manually sync macOS device with Intune. This article gives troubleshooting steps to help resolve an issue where a user is not authorized to enroll their Windows device. The reason it wasn't working before running "jamf manage" was because the jamfAAD authentication never popped up, meaning this part: That authentication needs to be done. The setting is for macOS under Device configuration – Profiles > Create profile > Device features > Login items. Select the school/work account. Dec 1, 2023 · When you download the Intune Company Portal for macOS devices version 2. JUst to clarify some stuff: -New devices enrolled --> as in enrolled from the OOBE or when a local admin user was already logged in and added a work or school account and selecting join aad. After your device is registered, it can access your organization's restricted resources. Mar 14, 2023 · It turned out to be related to having too many devices linked to my account in AAD - apparently there's a limit after which it prevents you from registering more. Then select Save. Then check if this message disappers. Add a brief description about the policy. Make sure that your user's device is running iOS/iPadOS version 8. sh script for macOS. Sort by: Sep 16, 2020 · Published Sep 16 2020 12:00 PM 38. Make sure the MDM Push Certificate is not expired. Note: To specify that a device is company-owned If you have an old one or a new one share your knowledge here. I can access the Apps and Contact tab without issue. Feb 07 2023 09:58 PM. If a Mac device shows Not registered in the Company Portal app, uninstall and register the device by allowing Jamf to launch the Company Portal app via policy or Self Service policy Dec 5, 2023 · To change the registration source from Intune to Jamf: Remove the macOS device from Intune. Users must have the correct license type for the mobile device management authority. May 26, 2023 · Microsoft Intune makes it easy to manage mac devices in your organization by allowing to enroll them via company portal app. Then skip to Secure entire device in this article to finish setup. Enter a name for the profile in the Basics tab of the Add Script pane. The status will update onscreen to tell you whether you meet your organization’s security requirements. Get an Apple MDM push certificate. Add them in using DEP too so if they are lost or stolen and wiped, they’ll go in to Intune again. Apr 7, 2023 · On Checking device settings page, you will get success message and click on Done to exit. Microsoft 365 app suite in the macOS App Store. Share your tips here and be nice to newbies. When running the "Microsoft Device Compliance" policy, it launches Company Portal, I login and it seems to complete the registration without issues. 1. 18. If none of above methods resolve your issue, there may be something else in your environment that could be blocking the associated domain validation. Scripts with a frequency Apr 3, 2024 · For more information and suggestions, see the Planning guide: Step 5 - Create a rollout plan. Hit the Windows key and click on Settings. New Contributor. May 15, 2024 · Enable enrollment in Microsoft Intune. Join our Discord (https://discord. Expand table. . UserLicenseTypeInvalid: The device can't be enrolled because the user's account isn't yet a member of a required user group or the user does not have the correct license. You'll be able to perform most management functions like policy and app deployment post enrollment. 04. Updated 12/19/19 - This is now resolved! We were recently alerted to a profile that’s not saving as expected when configuring from Intune. Apr 5, 2024 · Step 1 – Download Ubuntu Desktop. 3. Install the Microsoft Intune App. If the device isn't enrolled into Intune, or if its enrolled, but its settings Jul 10, 2023 · Launch the Company Portal app on macOS device. The devices show as personal, and show as Microsoft Entra registered in the Intune admin center. Register your device to continue. After doing some research, I’ve found this general Intune device enrollment troubleshooting steps article: Troubleshoot device enrollment in Intune. Make sure that you renew the APNs certificate. There is no trace of the device in InTune or AAD after it was enrolled previously and this is not the only device I have had this happen on. Then continue to the next step. During the setup process on step. To confirm if the company portal app has been installed on your Mac, launch the Launchpad May 26, 2023 · After you enroll macOS devices in Intune, you can verify the enrollment from the Intune Portal. Nov 8, 2023 · To proceed, you'll next need to use Jamf to deploy the Company Portal for Mac so that users can register their devices to Intune. gg/rjH7c5z) to learn how to make the most out of your legacy device(s) and expand your collection! Members Online [question] iPad Mini 1 WiFi w/ iOS 8. Feb 8, 2023 · 3. Typically, user-less or shared devices are organization-owned. Click on Accounts on the left pane, then Access work or school on the right pane. RAM upgrades, HDD to SSD, keyboards and multiple monitors. Types of MacOS Enrolment Methods in Microsoft Intune Table. Oct 30, 2018 · Here in the Intune support organization, we often get questions relating to the Apple MDM push certificate – also known as the Apple Push Notification service (APNs) certificate - and how it plays a role in managing iOS devices. Click the Add button to upload the DeviceRename. Then it switches to the Registering my Mac screen and pops up "Couldn't register your device" - "We're having trouble registering this device. Open Settings on the iOS/iPadOS device > General > VPN & Device Management. Assign user licenses in the Microsoft 365 admin center. Jul 14, 2021 · Comprehensive guide to managing macOS with Intune. If it still doesn't take effect, please check whether you are using ADFS, assigning a user to a specific Autopilot device doesn't work if you are using ASFS, for details Feb 4, 2019 · Disconnecting your Intune tenant from managed Google Play will disable Android Enterprise enrollment entirely for your tenant. 1 Like. So I select the message and it shows that the 1. Tap I own this device if you're using a personal device that you brought from home. But nope, community hunt as always. Devices are user-less, such as kiosk, or dedicated device. 0 Kudos. If the above information is OK, it is suggested to do the following action: 1. To confirm if the company portal app has been installed on your Mac, launch the Launchpad Mar 24, 2024 · Remove or move the Intune Company Portal app to the Trash, then restart your device. Click on Yes in the Feb 9, 2023 · 1 answer. For more information about how to enroll ADE devices, see Automatically enroll Feb 29, 2024 · The private key for the certificate issued by Entra ID Device Registration Service is typically stored in the TPM for a device. ⏱️ T Apr 16, 2019 · Be sure to confirm that the device is no longer seen in the Azure portal before enrolling back into the Jamf Pro server and attempting Intune registration again. After the restart is complete, you can try re-install the Company Portal app. Check here out the Steps to enroll macOS in Intune -Fig. Select Store recovery key. Please delete the MacBook record both in Azure AD portal and intune portal. Registration in Microsoft Entra ID is a required step for Intune management. Set up compliance policies and register devices. Here you can find all the macOS devices that are enrolled into Intune. Configure the company portal app as per the organization’s standards. dhigCB. Once the device is enrolled in Intune, users can securely access work-related apps and emails. 1 and Etason untether/jailbreak unable to sign in to Apple ID correctly, Filza's WebDAV server does not work correctly Mar 29, 2021 · Additionally, if you have an Apple Business Manager account, you can use Intune to push apps from the Mac app store directly to your devices. Your company support has not authorized this device for management. Apr 23, 2024 · This option registers the device in Microsoft Entra ID. In the right panel, click on Access work or school under Account settings. Feb 4, 2019 · Adjust your enrollment restrictions settings in Intune so that the user you are enrolling the IP phone is not targeted with Android work profile. Enter the key again. Configure the Company Portal app. Method 3: Reset the device if possible. If you want extra security for specific apps, then use MDM enrollment and MAM together. Method 2: Use adb tool to see if any profile existing and delete it. Verify that devices are eligible for Apple device enrollment. Choose Not configured (default) to run a script only once. I've successfully enrolled an Android 11 device Mar 15, 2023 · Click on Accounts in the left panel. To fix this issue, you can remove your Jul 18, 2023 · Navigate to Devices > macOS and select Shell Scripts. When I look in the Azure AD Sign-In logs for the user, I see the failed sign-in attempt to Outlook with this error: "Client app is a Mam app, device is not registered and request is sent using a broker. - Ensured the device is showing in the Enrollment Tokens device section. Tap the existing management profile, and tap Remove Management. This is on Catalina. Before a device can enroll in Intune, the user of the device must authenticate and establish a device identity in your org's Microsoft Entra ID. Please click on the Avatar icon > logout > use the primary user to sign in. After downloading Company Profile app on the iphone and signed in. If you don't see this screen, skip to Secure entire device. Restart your PC, then repeat steps 1-3, but this time, click Connect to re-enroll the device. Mar 3, 2023 · After doing this, device registration to Azure was working every time. Devices were showing up in Azure showing MDM "Microsoft Intune" and also the Compliance status Yes/No. Create groups. Set the MDM Authority. Select the Devices tab. You can find general instructions in Get an Apple MDM Push certificate for Intune, but we want to address other questions and issues that you might have. We are delighted to deliver new functionality alongside Apple’s launch – ensuring you can be at the cutting edge to support your users wherever they are working or learning this fall. The Company Portal app also monitors your device settings to make sure they meet your organization's requirements, and syncs things (like apps, policies, and updates) from your In this scenario, the issue was due to the device type restrictions that was blocking the macOS devices. - Ensured the device has the Intune Nov 8, 2023 · macOS management with Microsoft Intune | Deployment, single sign-on, settings, apps & DDM. After the synchronization finishes, turn on the ADE device. Click Install. Jun 2, 2022 · This can result into duplicate Azure AD/MEM device records and break the registration. To renew the APNs certificate in Intune standalone, see Renew Apple MDM push certificate. The organization user is managed by Intune; the device isn't managed by Intune. Why is it then when a new device is enrolled in iOS/iPadOS and the 'Primary User' and 'Enrolled by' shows correctly but when I go to the User > Devices. Solution: Open intune portal - Devices - Enrollment - click Apple. Create security and M365 groups to manage license and access. Disconnect Jamf Pro and Intune May 30, 2023 · Go to Microsoft Intune Admin Center —> Tenant Administration —> Partner Compliance Management —> Select Jamf Device Compliance —> Go to Properties —> Check if the user that you are trying to enrol with intune is present in the AD Group mentioned in Included Groups. Navigate to Devices > macOS > macOS Devices. Once I deleted some old entries, I was able to login to the Company Portal. Configure domains. By default, the ownership of mac devices is set to personal. End users see a IT is configuring your computer notification from Intune on macOS devices. Configure device settings. Enter your 24-character, alphanumeric FileVault key. Once the fix The AMD Technology Bets (ATB) community is about all related technologies Advanced Micro Devices works on and related partnerships and how such affects its future revenues, margins and earnings, to bet on its stock long term. Final status: We've determined that another related downstream service made a configuration change to their service that introduced a code regression, which prevented admins from registering their devices into Register your personal device, typically a phone or tablet, on your organization's network. Oct 18, 2019 · undefined. I was able to successfully enroll a device yesterday with this method, but today after installing the management cert on the phone, the company portal app takes 3-5 minutes to check the device settings and it finally states "Unable to check device settings, please try again later". Nov 6, 2022 · Hi, I have added the device Device/Enroll Device/Corporate device identifiers When I run the enrollment on Android device I get this error message "Couldn't add Apr 30, 2024 · As part of your mobile device management (MDM) solution, use these settings to allow or disable features, set password rules, and more. Reply. Go to Applications > Utilities, and open the Console app. Click on the Disconnect button. After you configure integration between Intune and Jamf, you need to apply compliance policies to Jamf-managed devices. By enrolling your device in Intune, you get secure access to work or school apps on your mobile device, and access to apps in Intune Company Portal. Oct 27, 2023 · The company portal app will approx take 89 MB of space on your MacBook. 3 Likes Alright, I was looking around and couldn't find others. 2107 and later, it installs the new universal version of the app that runs natively on Apple Silicon Macs. Contact your company for support”. Dec 5, 2023 · Complete the following steps to remove the existing management profile. The only solution for us, and this happened 2 times already, was to request that Microsoft move you to a less busy piece of physical hardware. We reviewed Mar 3, 2023 · I'm trying out the new PCM Device Compliance feature for macOS and am running into a problem. For more information and step-by-step instructions, see Register your personal device on your organization's network. when the same user enrolls an Android (WorkProfile BYOD), the MDM authority is Office 365, so the work profile is not installed. Use the information in this article to help you add an unmanaged macOS PKG app to Microsoft Intune. Company Portal is installed now, launch it and we can see MDM authority details on the top along with various tabs such as devices, apps, support. Install Curl. Install Intune Company Portal on Mac Devices. Mar 3, 2023 · Go to Microsoft Intune Admin Center —> Tenant Administration —> Partner Compliance Management —> Select Jamf Device Compliance —> Go to Properties —> Check if the user that you are trying to enrol with intune is present in the AD Group mentioned in Included Groups. Choose how to Dec 3, 2018 · Just replace the invalid URL portion with the valid URL portion for the MDM server on the Mac computer, then try preparing the device again. Microsoft Intune now has built-in native controls so you can manage your Macs similar to how you manage Windows PCs across the device lifecycle, without third party integrations or extensions. Dec 9, 2019 · Select this message to begin setup. Organization-owned devices should be enrolled and managed by Intune. When the user goes to enroll the device, it attempts to enroll with Device Administrator instead of Android Enterprise work profile, and errors out with message “Couldn’t add your device. Dec 16, 2022 · Navigate to Devices > Under By platform category select macOS. Currently we are able to filter for Windows and iOS devices that are not enrolled to Intune but rather only registered to Azure AD via conditional access AND we can also filter them based on their device ID generated in Azure. 7. - Ensured the device has the Intune That's the standard BYOD (bring your own device) method. For Ubuntu 22. You can force your enrolled Mac to sync with Intune for the latest updates, requirements, and communications from your organization. Additionally, we provided step-by-step instructions for manually adding Mac devices to ABM. Jun 2, 2023 · Go to Microsoft Intune Admin Center —> Tenant Administration —> Partner Compliance Management —> Select Jamf Device Compliance —> Go to Properties —> Check if the user that you are trying to enrol with intune is present in the AD Group mentioned in Included Groups. Re-enroll the device. Dec 3, 2018 · Just replace the invalid URL portion with the valid URL portion for the MDM server on the Mac computer, then try preparing the device again. This decreases complexity and overhead and increases security Jul 20, 2023 · Hello Everyone, I am trying to enroll my iphone to intune. If you or your users don't want the organization IT to manage BYOD or personal devices, users must select Email "Help us keep your device secure. Company Portal will attempt to verify, rotate, and save your personal recovery key. Again, we'll update this post when the issue is fixed. Steps to deploy Office via Apple Volume Purchase Plan (VPP) This method is dependent upon having an Apple VPP token configured already. 8K Views. When an IOS device is enrolled, the MDM authority is MICROSOFT INTUNE, but all applications and profiles are "peding" and do not install. For Ubuntu 20. Select the token in the list, and then select Devices > Sync. To configure and enforce these settings, create a device configuration profile and then assign the profile to groups in your organization. Microsoft Intune is great when it comes to managing Windows devices and for sure it doesn’t need to hide when it comes to mobile phones like Android phones or Apple phones. To deploy a managed PKG app, see How to add macOS line-of-business (LOB) apps to Microsoft Intune. We are actively pursuing a fix from the firmware to handle this enrollment flow. May 17, 2019 · Microsoft Intune empowers you to achieve more with a great mobile experience, while protecting your company’s data. 2, If any existing work profile existing, use adb shell pm remove-user to delete this work profile on your device and enroll again. Synchronize the ADE device; in the Microsoft Intune admin center, go to Devices > iOS/iPadOS > iOS/iPadOS enrollment > Enrollment Program Tokens. Microsoft Intune is excited to support Apple in their launch of iOS 14, iPadOS 14, and watchOS 7. If you replace the certificate, you have to re-enroll all iOS/iPadOS devices in Intune. On the General tab, select Block personally owned devices and click OK; 3b. This feature applies to: macOS. Your administrator would have created a device restriction to block the enrollment of MacOS earlier. These devices should be enrolled and managed by Intune. These settings are added to a device configuration profile in Intune, and then assigned or deployed to your macOS devices. We will be using the Intune Company Portal App to enroll your personal device. Use Microsoft Intune to enable or disable settings and features on macOS devices being used for work. Commands to Install Microsoft Intune App. hy ry cz hc wt pb io dt ak xq